Our mobile RV Tech repairing a Suburban furnace using original manufacturer parts.

Warranties and Recalls

Warranty repairs work a little differently than standard service calls. Here’s what to expect with warranty-covered repairs.

Scheduling

When you call JT/RV Mobile Repair Service, we may ask for your warranty information up front. This lets us check coverage details like diagnostic fees, service call fees, and your deductible. Most deductibles range from $100–$250 and are collected at the appointment.

We may also ask for photos, videos, or appliance data tags so we can diagnose the issue faster and bring or order the right parts.

Diagnostic

Most warranty companies require the “Concern, Cause, and Correction” before approving repairs. Our technician will inspect the issue, identify the cause, and submit a diagnostic report with the recommended repair.

Approval

Once the warranty company approves the repair, we can move forward. If parts need to be ordered, we’ll return to install them. If the part is available, we may be able to complete the repair the same day.

Payment

At the first appointment, we collect your deductible and any charges not covered by the warranty company, such as diagnostic or service call fees.

Your Costs

Most customers can expect a deductible of $100–$250. Depending on your contract, you may also be responsible for uncovered costs such as shipping, shop materials, appliance disposal, return-trip mileage, or hourly labor.

Our Guarantee

JT/RV uses new manufacturer parts for all warranty repairs and provides a 90-day parts and labor guarantee on all work.

  • Fixed my RV water heater.... Thorough troubleshooting and a quick fix. Veteran owned and very transparent.... Affordable pricing. I am recommending Justin to anyone in the Abilene area. Thanks again!

    —Brian S., Google Review

  • Justin is amazing! He is very skilled in his trade. He makes a point to get you on his schedule ASAP. He has done great work for us in a reasonable time frame, and cost multiple times. We would highly recommend him to anyone needing work done on their RV.

    —Michelle T., Google Review

  • JT is always professional and does an excellent job getting whatever you need fixed on your RV. We will only use him for anything we need when it comes to our RV. Thanks.

    —Catherine M., Google Review

  • Justin has a great working knowledge of RV’s/Campers. He was able to diagnose all the plumbing issues with my camper and repair it in just a few days. The issues were not known up front so it took one trip to diagnose and one trip with the correct parts to repair the problems. All in all it was a great experience and Justin is great technician.

    —Sterling S., Google Review